FAQ

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How do I create an account on the Smart Konnection's Marketplace website?

To create an account on our marketplace website, click on the "Sign Up" button located at the top of the homepage. Fill in the required information, such as your name, email address, and password, and click "Create Account".

Can I buy products directly from the website?

Yes, you can buy products directly from our marketplace website. Simply search for the product you are interested in, select the desired item, and click on the "Buy Now" or "Add to Cart" button. Follow the instructions to complete your purchase.

How can I contact sellers if I have any questions about their products?

If you have any questions about a specific product, you can contact the seller directly through our messaging system. Each product page has a "Contact Seller" button that allows you to send a message to the seller. They will respond to your inquiries as soon as possible.

What payment methods are accepted on the marketplace website?

We accept various payment methods on our marketplace website, including credit/debit cards PayPal, Crypto Currencyand other secure payment gateways. During the checkout process, you will be able to choose your preferred payment method.

How can I track my order after I make a purchase?

After making a purchase, you will receive an email confirmation with the details of your order. This email will include a tracking number and a link to track your order. You can also log in to your account and go to the "Orders" section to track your order's progress.

What should I do if I encounter any issues with my order?

If you encounter any issues with your order, such as a delayed delivery or a defective product, please contact our customer support team. You can reach them through the "Contact Us" page or by sending an email to our support email address. Our team will assist you in resolving the issue.

Can I leave a review for a product I purchased?

Yes, we encourage customers to leave reviews for products they have purchased. After receiving your order, you will have the option to leave a review on the product page. Your feedback helps other customers make informed decisions and provides valuable insights to sellers.